Privacy Policy
 

At Lux et Umbra, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and secure your data when you visit our website or purchase framed artwork from our online store. By accessing our website or making a purchase, you consent to the practices described in this policy.
 

1. Information We Collect

• Personal Information: When you place an order, create an account, or subscribe to our newsletter, we collect details such as your name, email address, shipping and billing addresses, phone number, and payment information.

• Non-Personal Information: We gather data like IP addresses, browser types, device information, and usage statistics to enhance our website's functionality and user experience.

• Cookies and Tracking Technologies: Our website employs cookies and similar technologies to personalize your experience, analyze site usage, and manage preferences. You can adjust your browser settings to disable cookies if you prefer.
   

2. How We Use Your Information

• Order Processing: Your personal and payment information is utilized to process orders, complete transactions, and deliver your framed artwork.

• Service Improvement: Non-personal data helps us refine our website's design, functionality, and content.

• Communication: We may send you order confirmations, shipping updates, promotional offers, or other relevant information. You can opt out of marketing communications at any time.

• Fraud Prevention: Your information may be used to verify transactions and prevent fraudulent or unauthorized activities.
   

3. How We Protect Your Information

We implement reasonable security measures, including industry-standard encryption, to protect your personal information during transmission. However, please note that no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
 

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties in the following circumstances:

• Service Providers: With your consent, we may share your information with third-party vendors who assist in processing payments, shipping orders, and providing customer support. These partners are obligated to protect your data and use it solely for the services they provide.

• Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to subpoenas or other legal processes.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.

• Opt-Out of Marketing Communications: To unsubscribe from marketing communications, follow the instructions provided in our emails or contact us.

• Data Deletion: You may request the deletion of your personal information by contacting us. We will process your request in accordance with applicable laws and regulations.

• Do Not Track Signals: Our website does not respond to "Do Not Track" signals from your browser.
   

6. Children's Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information.
 

7. Third-Party Links

Our website may contain links to external sites. These third-party websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.
 

8. Compliance with U.S. Laws

Lux et Umbra operates in the United States and complies with applicable federal and state privacy laws, including:

• California Online Privacy Protection Act (CalOPPA): We adhere to CalOPPA's requirements, which mandate that commercial websites collecting personal information from California residents must post a privacy policy detailing the types of information collected, how it's used, and how users can review and request changes to their information. Learn more about CalOPPA.

• Children's Online Privacy Protection Act (COPPA): We do not knowingly collect personal information from children under the age of 13. Learn more about COPPA.

• California Consumer Privacy Act (CCPA): California residents have the right to request access to, deletion of, and opt-out of the sale of their personal information. Learn more about CCPA.
   

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
 

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Lux et Umbra
Email: info@luxetumbra.net
 

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.